The fine print

Terms and Conditions

Effective September 22, 2026 · Version 2026-09-22

Who we are

Poopy Scoops is an assumed name (d/b/a) of Macomb Power Washing Solutions, LLC, a Michigan limited liability company ("Poopy Scoops," "we," "us"). Macomb Power Washing Solutions, LLC provides the service, bills for it, and is the business you are agreeing with. Your card or bank statement may show either name.

These terms apply when you sign up for, book, or receive service from us, or use poopyscoopsmi.com. By checking the agreement box when you sign up, or by booking or accepting service, you agree to them. Please read them; we've kept them in plain English.

The service

We remove dog waste from the yard or property areas you tell us about, double-bag it, and place it in your outdoor trash can (or take it with us if you add haul-away). Recurring service happens on a regular day we agree on with you after you sign up. We walk the service area in a pattern designed to find every pile we reasonably can; waste hidden under snow, dense brush, or standing water may be picked up on a later visit.

We serve the ZIP codes listed on our website. If we find your address is outside our service area, or we can't serve it for another reason, we'll tell you before your first visit and refund anything you paid.

Access, gates, and pets

• Please make sure we can get into the yard on service day (unlocked gate, or a code you've shared with us). If we can't get in, the visit counts as completed.
• Please keep dogs indoors during our visit. We may skip a visit if an animal in the yard makes it unsafe; that visit also counts as completed.
• We close and latch gates when we leave and text you a photo. After we leave, gate security is your responsibility.
• Tell us about anything in the yard we should know about: hazards, sprinklers, invisible fences, or areas to avoid.

Weather and holidays

We scoop in rain and cold. We reschedule for lightning, ice, or unsafe conditions, usually to the next available day. During deep snow we clean what's reachable and catch up once it melts. If we can't make up a visit that was our fault or the weather's, we'll credit it on your next bill.

Monthly plans and automatic renewal

• Your plan renews automatically every month until you cancel. There is no minimum term.
• Your monthly price is your per-visit price times the average number of visits in a month for your schedule, rounded to the nearest dollar:
  • Weekly: 4.33 visits a month on average
  • Every other week: 2.17 visits a month on average
  • Twice a week: 8.66 visits a month on average
  Some months have one more or one fewer service day than others; your monthly price stays the same either way.
• Your per-visit price depends on the number of dogs, your schedule, your yard size, and any add-ons, as shown in your quote and on the checkout page.
• Initial cleanup. If the yard hasn't been cleaned in more than two weeks, your first bill includes a one-time initial cleanup charge based on what you told us. If the yard turns out to need much more work than described, we'll contact you before doing the extra work. You can accept the new price, or cancel and get a full refund.

Payment and your authorization

• When you're charged. Your first month (plus any initial cleanup, minus any promotion) is charged when you sign up. Your plan then renews and the monthly amount is charged on the same date each month. If that date doesn't exist in a month (for example the 31st), you're charged on the last day of that month.
• Your authorization. By checking the agreement box at sign-up, you authorize Macomb Power Washing Solutions, LLC d/b/a Poopy Scoops to charge the card, or debit the bank account, you enter at checkout: the amount shown for today, and then your monthly amount every month until you cancel. For a bank account, this authorizes electronic (ACH) debits. You can withdraw this authorization at any time by cancelling your plan as described below; please allow enough time before your next billing date for us to act on it.
• No card fees. We don't add a fee for paying by card or bank account.
• Secure processing. Payments are processed by Stripe. We never see or store your full card or bank account number.
• Receipts and your account page. We email a receipt for every payment. Your account page (the link is in your welcome email and every receipt) shows your plan and lets you update your payment method or cancel.
• Failed payments. If a payment doesn't go through, we'll let you know, and we'll try the charge again over the following days. If it still can't be collected, we may pause service until your account is up to date, and we may end your plan. You're responsible for service already provided.
• Price changes. We'll give you at least 30 days' notice by email or text before a price change takes effect on your plan, and you can cancel before it does. If your number of dogs, yard, schedule, or add-ons change, your price changes with them; we'll confirm the new price with you before it applies.
• Taxes. Our prices include any tax that applies to our service.

Cancelling, pausing, and skipping

• Cancel anytime. Cancel from your account page, or by texting or calling (586) 555-0142 or emailing hello@poopyscoopsmi.com. There's no cancellation fee, and you won't be charged again after you cancel.
• When you cancel, your service continues through the end of the month you've already paid for. We don't refund partial months, except that if we can't provide service you've paid for (for example, if we stop serving your area), we'll refund the unused part.
• Skipping a visit. Text us before your service day and we'll skip it. A skipped visit doesn't change your monthly price.
• Pausing. Going away for two weeks or more? Text us at least one business day before your next visit and we'll pause your plan. You won't be billed for the time your plan is paused.

One-time cleanups

A one-time cleanup is booked online or by phone. The online price is a starting estimate; we confirm the final price with you before we start. We send an invoice after the work is done. It's due within 15 days of the invoice date, and you can pay it by card or bank account through the secure link on the invoice. A one-time cleanup doesn't start a subscription.

Happy Yard Guarantee

If we missed a spot, tell us within 24 hours of your visit and we'll come back and clean it at no charge. That return visit is our remedy for missed waste.

Promotions, prizes, referrals, and gift cards

• Fall Kickoff: Your first weekly visit is FREE when you start any recurring plan. The price of one visit on your plan comes off your first monthly bill; it's applied automatically at checkout when you sign up by October 31, 2026. New customers only, one per household.
• Spin to win: one spin per household. Every prize shown on the wheel can be won; some are more likely than others. Prizes are for new recurring customers, are applied as a credit to your plan after you sign up, have no cash value, and expire 90 days after the spin. A prize can be combined with the current promotion above but not with another prize.
• Referrals: when someone you refer starts recurring service and pays their first month, you each receive a $25 credit on a future bill. The referred customer must be new to Poopy Scoops. Credits have no cash value.
• Gift cards: redeemable for Poopy Scoops services only, not for cash. Lost cards can be reissued if we can verify the purchase.
• Credits are applied to your next bills until they're used up. We may end or change promotions at any time, but we'll honor anything you've already claimed under the terms in effect when you claimed it.

Text messaging

With your consent, Poopy Scoops sends texts about quotes, scheduling, visit completion (including gate photos), billing, and, if you opted in, offers. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent to texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy.

Property and liability

We take care in your yard. If you believe we damaged something, tell us within 48 hours with a photo and we'll make it right where we're responsible. We aren't responsible for pre-existing damage, items left in the yard that can't be seen, lawn conditions caused by pet waste or urine, or pets or people getting out of an unlatched gate after we leave. To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the month the claim arose. Nothing in these terms limits rights you have under Michigan consumer protection law that can't be waived.

If we need to end service

We may decline or stop service for unsafe conditions, an animal we can't work around safely, abusive behavior toward our team, or unpaid bills. If we end your plan for a reason other than unpaid bills, we'll refund any part of your current month we haven't served.

The website

Prices and content on poopyscoopsmi.com may change. The Poopy Scoops name, beagle mascot, and logos belong to us; please don't use them without permission.

Changes to these terms

We may update these terms. The version and date at the top show which terms are current, and we keep a record of the version you agreed to. If a change affects an active plan in a meaningful way, we'll email you at least 30 days before it takes effect, and you can cancel before then.

Questions and disputes

If something's wrong, please tell us first; we'll try hard to make it right. These terms are governed by the laws of the State of Michigan. Any dispute that we can't resolve together will be decided by the courts located in Macomb County, Michigan, and either of us may use small claims court for claims within its limits.

Contact

Poopy Scoops, a d/b/a of Macomb Power Washing Solutions, LLC · Macomb County, MI · (586) 555-0142 · hello@poopyscoopsmi.com